Accessibility Statement
This website is run by Shepherds the Vets, with the aim for as many people as possible to be able to access and engage with this website, you are able to:
- Change colours, contrast levels and fonts using browser or device settings
- Zoom in up to 400% without the text spilling off the screen
- Navigate majority of the website using a keyboard or speech recognition software
- We offer a search function on our website for ease of use
- We have also made the website text as simple as possible to understand.
What do we offer?
Hearing impairment:
- British Sign Language (Pre booked)
- Text phone
- SMS
Co-Ordination difficulties:
- Large print
- Telephone service
Disabilities:
- Easy read website
- Easy access premises
- Disabled parking facilities at our Bridgend hospital
- Wheelchair accessibility is available at our Bridgend Hospital, Pontyclun and Port Talbot branch
Visual impairment:
- 24/7 telephone service
Welsh:
- Welsh speaking clinical and non-clinical staff members (On Request)
Feedback and Contact Information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
- juliacollins@shepherdsthevets.co.uk
- 01656 653918
If you need information on this website in a different format, such as, accessible PDF, large print, easy read, audio recording or braille:
- juliacollins@shepherdsthevets.co.uk
- 01656 653918
We will review your request and contact you within 14 days.
If you cannot view the map on our ‘contact us’ page, please call 01656 653918 or email us at reception@shepherddthevets.co.uk for directions.
At Shepherds the Vets we strive to ensure the information we provide is inclusive and accessible to all our customers.
