Introducing Our Practice Team

Everyone at our practice is committed to providing you with the very best in pet healthcare. Our veterinary team bring a wealth of experience to the practice and have individually obtained high standards of professional qualification.

Please click on the links below to meet our team individually.

Veterinary Surgeons
Nurses
Receptionists
Support Team


Veterinary Surgeons

Rachel Davies

Rachel Davies

Director & Veterinary Surgeon

MRCVS PGC SAS

Rachel has been involved with Shepherds for over 20 years; starting out doing work experience here before going to the University Edinburgh to study Veterinary Medicine and qualifying in 2008. Rachel then came to Shepherds as a new graduate vet, working here for a year before moving to an Orthopaedic and spinal referral practice. Rachel returned to Shepherds and became a Director in December 2017.

Rachel went on to develop her interests in soft tissue and orthopaedics by completing her General Practitioner Certificate in Small Animal Surgery in 2018. She is a registered RCVS Advanced Practitioner in Small Animal Surgery, providing surgical options for our patients that could only otherwise be provided by referral. These include complex fracture repairs, cruciate ligament surgeries and airway surgeries. Outside of work she is a mother to Oliver who was born in 2020. Who accompanies her and her spaniel or horse in the local countryside.

Rachel Davies

Nicola Rolph

Nicola Rolph

Director & Veterinary Surgeon

MRCVS MANZCVS (Medicine of Cats), RCVS Advanced Practitioner in Small Animal Medicine (Feline)

Nicola graduated from the University of Liverpool in 2015. Having worked at Shepherds as a recent graduate, she spent several years away working for a large corporate veterinary company running a practice and then in a national clinical leadership position before rejoining the Shepherds team as a Director in 2021. She is immensely proud of being part of a practice that is independent and embedded in the community whilst providing excellent veterinary care. Nicola has a particular love for our cat patients and is a registered RCVS Advanced Practitioner in Feline Medicine. She also enjoys ultrasonography, clinical pathology and dealing with some of our more complex medical patients. She spends most of her working days looking after the hospital inpatients as well as doing Cats Protection work and supporting the wider veterinary team. Outside of work, Nicola spends her time hiking, swimming, reading, baking and gardening. She is also a keen badminton player, playing against many of our clients in a local club. Her and her husband Richard share their house with their 2 cats Mia and Goku and their very hairy elderly rescue dog called Mortimer who all often appear in our social media posts.

Nicola Rolph

Silvia Lunnon

Silvia Lunnon

Veterinary Surgeon

MRCVS

Silvia joined the Shepherds team in 2016. She graduated in 1995 in Germany and moved to Nottingham to write her doctorate. She has a special interest in orthopaedic surgery and emergency medicine. In her free time she enjoys taking her dog for walks and competing her horse in dressage.

Silvia Lunnon

Craig Mackinlay

Craig Mackinlay

Veterinary Surgeon

MRCVS

Craig graduated from the University of Edinburgh in 2011 and joined Shepherds that same year. After 3 years he moved on to study for a Certificate in Advanced Veterinary Practice in Zoological Medicine. He returned to Shepherds in 2017 as a locum and became permanent again in 2018 to provide an exotic pet service for our clients.

In his spare time he enjoys hiking, spending time with his pets (a royal python, Cuban knight anole and guinea pig) and whisky tasting.

Craig Mackinlay

Laura Beach

Laura Beach

Veterinary Surgeon

MRCVS

Laura graduated from the Royal Veterinary College in July of 2018 after achieving a BSc in animal science from the University of Nottingham in 2014. A keen musician, she plays a multitude of instruments in her spare time, from woodwinds (flute, recorder, ocarina and tin whistle) through piano to strings (ukulele). At Nottingham, she was a member of the alternative arts society, which involved spinning fire, juggling and other circus tricks. She also has an interest in emergency medicine and is continuously learning more about treating birds, reptiles and small mammals as well as the usual companion species. Her goal is to provide the same standard of care for every patients, regardless of species.

Laura Beach

Daisy Markham

Daisy Markham

Veterinary Surgeon

MRCVS

Daisy graduated from the University of Liverpool in 2019 before moving to South Wales to join the Shepherds team. She has a particular interest in both soft tissue and orthopaedic surgery, and has recently started a surgical certificate to develop this further. A lover of all labradors, Daisy can often be found wandering the South wales beaches with her own yellow lab, Maple

Daisy Markham

Elinor Long

Elinor Long

Veterinary Surgeon

MRCVS

Ellie graduated from Liverpool University in 2020 and has worked at Shepherds since qualifying. She's interested in all areas of general practice but has a passion for medicine and would love to work in a hospital environment long term. She has a deep love for all things feline, and has her own very naughty ragdoll called Benny at home, who she rescued from Cats Protection. Ellie does lots of work with Cats Protection and loves being able to make a big difference doing work with a charity. Outside of work, Ellie has many hobbies but mainly loves being able to explore the beautiful scenery of Wales.

Elinor Long

Sarah Burke

Sarah Burke

Veterinary Surgeon

MRCVS

Sarah graduated from the University of Bristol in 2021. Originally from Manchester, she moved to South Wales to join the lovely team at Shepherds. Sarah has a keen interest in feline medicine and hopes to pursue further qualifications in this in the near future. Outside of work, she enjoys the local beaches and playing tennis.

Sarah Burke

Beth Jarrett

Beth Jarrett

Veterinary Surgeon

MRCVS

Beth graduated from the university of Liverpool in 2021. She enjoys all aspects of small animal practice but has a particular interest in surgery. She is also a qualified Official Veterinarian. Originally from Gloucestershire, she made the move to South Wales as her interests include hiking and exploring the outdoors; on her days off, Beth can usually be found up a mountain somewhere with her ex-racing greyhound, Brynmor.

Beth Jarrett

Frances Crews

Frances Crews

Veterinary Surgeon

MRCVS

Frances graduated from the University of Liverpool in 2022. Originally from the Isle of Wight, Frances has relocated to South Wales with her family. Whilst she enjoys all aspects of small animal practice, at university Frances developed a keen interest in emergency and critical care, and hopes to pursue this in the future.

When not at work, Frances enjoys spending time with her Tibetan terrier - Beau, long walks and trying out new baking recipes with family.

Frances Crews

Lowri Maskell

Lowri Maskell

Veterinary Surgeon

Lowri graduated from the Royal Veterinary College in July 2023. Originally from South Wales and a fluent Welsh speaker, she is excited to return home to start her career. She enjoys all aspects of small animal medicine and has a keen interest in surgery. Outside of work, Lowri enjoys cooking, paddle boarding, travelling to new countries and spending her time with friends and family.

Lowri Maskell

Leanne Jenkins

Leanne  Jenkins

Veterinary Surgeon

Since graduating in 2023 from the University of Bristol, Leanne returned home to pursue her career caring for the pets of South Wales. While enjoying all aspects of veterinary, she has developed a deeper interest in medicine and neurology. Leanne also enjoys working with exotics species and hopes to learn more about them as her career progresses. Outside of work, Leanne can be found rambling the hills with her dog, Zinzan, and unwinding in a book somewhere cosy.

Leanne  Jenkins

Felicia Farah

Felicia Farah

Veterinary Surgeon

Felicia graduated from the University of Bristol in 2023 before joining the lovely team at Shepherds. She enjoys all aspects of her work, and has a particular interest in surgery. After growing up in France, she is excited to explore all that South Wales has to offer. In her free time, she enjoys looking after her collection of houseplants, hiking, painting and traveling.

Felicia Farah

Jenny Stanford

Jenny  Stanford

Veterinary Surgeon

Jenny graduated in Veterinary Medicine and Science from the University of Surrey in 2023, having previously been a senior lecturer and climate scientist. Her love of rabbits and a keen fascination in rabbit medicine motivated Jenny to pursue her childhood dream of being a vet. Jenny has six rescue rabbits at home, and she is passionate about rabbit health and welfare, having been a member of the RWAF for a number of years. In her spare time, Jenny enjoys running, sailing, DIY and playing her viola.

Jenny  Stanford

Brogan Thomas

Brogan  Thomas

Veterinary Surgeon

Brogan graduated from the University of Cambridge in 2023 before moving back to her hometown in South Wales to join the Shepherds team. Whilst she enjoys all aspects of small animal practice, she has developed a keen interest in surgery. Outside of work, Brogan can be found enjoying the local beaches, socialising with her friends and keeping fit.

Brogan  Thomas

Nursing Team

Rebecca Humphrey

Rebecca Humphrey

Head Nurse

RVN

Rebecca joined Shepherds in 1998 as a student veterinary nurse and qualified in 2002. She then gained a further qualification as a clinical coach. She enjoys teaching and encouraging people to take on this rewarding career. Rebecca was appointed as head nurse in 2015 and her duties include the day to day running of the nursing team, ensuring gold standard of care for all our patients. She has a keen interest in nursing clinics and animal behaviour.

Rebecca Humphrey

Kelsey Jones

Kelsey Jones

Deputy Head Nurse

RVN

Kelsey started working in Shepherds Feb 2016. She qualified in September 2018. She then became Senior Nurse in Feb 2020 and then promoted to Deputy Head Nurse in Dec 2022. She has cats and dogs at home. Kelsey imported a cat from Cyprus called Otis to save him from being culled at 4 months old and now he lives like a king. Kelsey’s interests in practice are emergency and critical care, feline medicine and building relationships with our clients.

Kelsey Jones

Jodie Parsons

Jodie Parsons

Theatre Nurse

RVN

Jodie joined Shepherds the Vets in July 2011. She qualified in August 2014. Jodie is our Head of Theatre and runs the daily operations in our Theatre. In her spare time, she enjoys spending time with her family and partner and going to different places for weekends away especially zoos! When at home she enjoys keeping fit at the gym.

Jodie Parsons

Jess Williams

Jess Williams

RVN

Jess started working at Shepherds in January 2019 and qualified in the November. She has been working in the veterinary industry since 2012.

Jess has a very keen interest in Emergency and Critical Care and started her certificate in October 2021. In her spare time, Jess enjoys doing CrossFit and spending time at the beach. She also has an interest in marine wildlife and is hoping to soon get her Freediving certificate.

Jess Williams

Jemma Kearn

Jemma Kearn

RVN

Jemma qualified as a Veterinary Nurse in January 2021 and joined the Shepherds team in January 2022.

A self confessed Crazy Cat Lady she has 5 cats and a tortoise. One of her favourite parts of the job is hand rearing stray kittens, which she has done a number of times for charities.

Jemma has a keen interest in lab work and feline behaviour and wellbeing. She would also like to develop her knowledge of reptile care and husbandry.

Outside of work she lives a relatively quiet life. She enjoys going for hikes around various beauty spots, travelling and watching Japanese Anime.

Jemma Kearn

Amy Brown

Amy Brown

RVN

Amy joined Shepherds in May 2019. Amy attended the University if Gloucestershire where she studied Animal Biology. She has always had a passion for animals and wanted to work with them from a young age. Amy is a qualified veterinary nurse.

In her spare time Amy enjoys spending time with friends and looking after and riding her horse.

Amy Brown

Alex Rogers

Alex Rogers

RVN

Alex joined Shepherds in 2019 and achieved her childhood dream of becoming RVN in 2023. Alex enjoys caring for inpatients and nursing them back to health, she especially loves big dogs and hedgehogs! In her spare time Alex enjoys hiking along the Welsh mountains and competing in Canicross events with her Dalmatian Dolly!

Alex Rogers

Jen Pounds

Jen  Pounds

Jen qualified as a veterinary nurse in 2009. She enjoys all parts of the job but has a special interest in small furries. She has a cat called Marley and a hamster called Oreo. In her spare time she enjoys spending time with her family and enjoying the Welsh outdoors.

Jen  Pounds

Hannah Mulhall

Hannah Mulhall

RVN

Hannah joined Shepherds in March 2022, during her first-year training as a Student Nurse. Having always wanted to work with animals, Hannah started her career in Veterinary in 2020. Hannah qualified in 2024.

Previously Hannah have worked in various job roles involving animals, including farm work in Australia. Hannah says “I am passionate about all animals but I would definitely say I'm a cat person!”

Hannah Mulhall

Emily Stonehouse

Emily Stonehouse

RVN

Emily joined Shepherds as an ACA in 2020 and qualified as a RVN in 2024. She has always wanted to work with animals and has been around them most of her life. Emily is now a converted crazy cat lady with her own little furball from cats protection called Nancy. Emily hopes to progress her nursing skills and complete a certificate in medical nursing or emergency and critical care.

Emily Stonehouse

Josie Thomas

Josie Thomas

RVN

Josie joined Shepherds in 2021 and qualified as an RVN in 2024. Josie decided she wanted to become a nurse after volunteering abroad in a spay and neuter clinic. She has two cats - Steve, and a rescue from the Philippines named Sully. Josie enjoys doing CrossFit and loves true crime documentaries!

Josie Thomas

Cerys Richards

Cerys Richards

SVN

From a very young age Cerys has always had a love for animals. She’s been working in the veterinary industry as a Nursing Assistant since 2014 when she completed her Level 3 Extended Diploma in Animal Management. Cerys has a passion for cats, she has 2 dogs and 2 cats but cats are definitely her favourite animal! Cerys has recently joined us from the RSPCA where she worked for 3 years and had an amazing experience but is now very excited to start her student vet nursing as it has always been her dream!

Cerys Richards

Lauren Smith

Lauren Smith

SVN

Lauren has always wanted to work with animals from a very young age and says "I'm very excited to start my studies to become an RVN."

In her spare time she loves to volunteer at the dogs trust and takes her own pup on adventures.

Lauren Smith

Kristy Davies

Kristy Davies

SVN

Kristy started at shepherds at March 2022. She enjoys eventing with her horses yogi bear and Larry potter. She looks forward to her future at Shepherds as a trainee vet nurse.

Kristy Davies

Emily Ford

Emily Ford

SVN

Emily has completed her HND Animal Studies in Pencoed college in 2020 and joined the Shepherds team in 2022. Emily is now training to become an RVN. At home she has two cats; Nora, a domestic short hair and Norman, a bengal cross. Emily also has a short haired syrian hamster she rescued called Nugget. Emily has a fond interest in animal welfare and emergency care.

Emily Ford

Georgia Fairgray

Georgia Fairgray

SVN

Georgia joined us in 2022 to pursue her veterinary nurse career, Now an SVN she enjoys all aspects of her job and hopes to continue her career with small animals ones qualified. In her spare time she takes care of her horse Colin and her two husky’s, one Dalmatian and one miniature dashhound.

Georgia Fairgray

Kaitlyn Lewis

Kaitlyn Lewis

SVN

Kaitlyn graduated Aberystwyth university in 2020 with a bachelor’s of science. Kaitlyn joined Shepherds in 2022 and always had a huge passion to work with animals from a young age. During her free time she enjoyed spending time with her two horses and walking her sprocker spaniel Lottie.

Kaitlyn Lewis

Tabitha Bill

Tabitha Bill

SVN

Tabitha completed a level 3 Animal management qualification in Pencoed College before starting in Shepherds in 2023. She has a passion for caring for animals since a young age. At home Tabitha has 2 cats and a dog named Ted. Ted inspired the dream to work as a vet nurse as he requires alot of attention and medical help. He has had many trips to the Vets and having seen how the industry works, it inspired Tabitha to make it a reality.

Tabitha Bill

Amber James

Amber James

SVN

Amber has previously completed a level 3 extended diploma in Animal Management which further developed her ambition of becoming a veterinary nurse. Joining Shepherds in 2023 Amber is extremely determined to thrive at Shepherds and achieve her goal of Veterinary Nurse! In her spare time Amber enjoys spending time with her 4 Guinea pigs and Jack Russel.

Amber James

Leah Williams

Leah Williams

SVN

Leah started working at Shepherd’s as an Animal Care Assistant in October 2021 and has now started her pre-training for veterinary nursing. She is an animal lover who has always had a keen interest in working with animals. During her free time Leah enjoys socialising with friends, spending time with family and looking after her cat Cranberry who she recently adopted.

Leah Williams

Paula O’Brien

Paula O’Brien

ACA

Paula joined Shepherds in the year 2000. She started as a cleaner in The Beaches and has progressed to an Animal Care Assistant in our purpose-built hospital in Brackla. She takes care of all the basic needs of your animals when they come into hospital. She makes sure they are walked, fed and given attention so they feel less nervous about being away from home. Her spare time is filled up with family.

All her spare time and energy is currently taken by her grandchildren.

Paula O’Brien

Reception Team

Leanne Tame

Leanne Tame

Head Receptionist

Leanne joined Shepherds in February 2017 as our Head Receptionist.

Leanne came to the practice with a great deal of management experience and was recruited to support our receptionist team in delivering a great customer experience.

Leanne Tame

Louise Barham

Louise Barham

Senior Receptionist

Louise has worked as a receptionist for Shepherds since 2003. Louise is based in our Bridgend Hospital. She has progressed to senior receptionist.

Outside of work she enjoys spending time walking her dogs and seeing family and friends.

Louise Barham

Jo Murphy

Jo Murphy

Senior Receptionist

Jo has worked at Shepherds the vets since 2012. Jo originally worked at the beeches as a kennel assist and then moved to the Hospital in Brackla. Jo left Shepherds for a short period where she worked alongside her family in a boarding kennels. Jo then returned to Shepherds as a trainee nurse and after a short time decided to join the reception team where she has enjoyed working since.

Jo Murphy

Jen Rees

Jen Rees

Senior Receptionist

Jen joined Shepherds as part of the reception team, November 2007 when the practice was based at ' The Beeches', Litchard. She worked at the practice for almost a year before we relocated to Ty Arc, our purpose-built animal hospital. She says she “had no idea at the time just how fast paced and varied my role would become, and no two days are ever the same here!”

Jen Rees

Sarah Pepper

Sarah Pepper

Senior Receptionist

Sarah joined Shepherds in 2020 and is part of the senior reception team. With a passion for our 4 legged friends and 3 of her own at home, Shepherds is a perfect fit. Sarah has a level 6 qualification in BSL and is happy to help any customers who may need a little support with communication.

Sarah Pepper

Tracy Jones

Tracy Jones

Bridgend

Tracy has worked as a receptionist at Shepherds since 2012. She has always liked animals and grew up with them as a child. She has 2 cats named Tide and Cloud and 2 guinea pigs named Chase and Ryder at home. In her spare time, she enjoys spending time with her son playing football and enjoying the outdoors.

Tracy Jones

Helen Jenkins

Helen Jenkins

Helen Jenkins, has been employed by Shepherds the Vets since 2017 on a part time basis as a receptionist. She joined the team after being made redundant from Bridgend County Borough Council as an administration officer. In her spare time, she loves to spend time with her family and grandson. Her and her husband also like to travel around the country attending race meetings, especially ladies’ days.

Helen Jenkins

Steph Geddes

Steph Geddes

Bridgend

Steph joined Shepherds the Vets in October 2018 having previously worked at Tesco’s office in Cardiff.

Steph says “I spend most of my time running after my childrem so have little time for hobbies, although I do love a shopping trip once in a while.” Steph has a dog called Max who is a lab cross collie.

Steph Geddes

Debbie Walker

Debbie Walker

Porthcawl

Debbie joined Shepherds in March 2020 and is receptionist for the Porthcawl Branch. Having previously worked for many years in a receptionist role Debbie enjoys meeting owners and their pets. Debbie says after being a client of Shepherds for more than 30 years to now work for the Shepherds team is very rewarding and knowing her 3 rescue dogs Robbie, Bailey and Breeze have the very best of care.

Debbie Walker

Nicola Lewis

Nicola Lewis

Bridgend

Nicola joined the Shepherds team in September 2020, bringing years of experience within customer care and administration. Nicola enjoys meeting owners and helping take care of their furry family members.

Nicola Lewis

Catherine Ryan

Catherine Ryan

Bridgend

Cath has worked at shepherd's the vets since December 2021. After working in retail / customer services for 37years, Cath is enjoying the challenge of a career change. On her days off she enjoys gardening /walking her dog Maggie and taking family holidays.

Catherine Ryan

Jasmine Shirley

Jasmine Shirley

Bridgend

“From working with animals, to selling houses for a year to come back full circle back to working with animals where I belong.” Jasmine has a beagle called Evie and 2 rats called Freya and Tovi.

Jasmine Shirley

Sian Parfitt

Sian  Parfitt

Receptionist

Sian joined the team in 2023. Previously Sian has worked at a local hotel as a receptionist. Sian’s passion for animals bought her to work for Shepherds the Vets. During her spare time Sian enjoys nothing more than spending time with her 2 cats, 2 horses and dog.

Sian  Parfitt

Abigail Hopkins

Abigail Hopkins

Receptionist

Abi joined the team in 2023. After working in retail since 2006 she felt it was time for a career change. In her spare time she loves running and hiking in Brecon and Snowdon.

Abigail Hopkins

Nicole Abela

Nicole Abela

Nicole joined the Shepherds team in November 2023, after working in retail and customer service for many years. Nicole spends her free time enjoying a costal walk with her Golden retriever, Oakley, and cuddling up with her rescue cat, Sabre, with a good fantasy book

Nicole Abela

Support Team

Julia Collins

Julia Collins

Practice Manager

Julia joined Shepherds the Vets in August 2016 as the Practice Manager. Julia has spent the last 20 years working in the financial services sector at a management level, both at national and international roles. She decided to make a career change joining Shepherds. She says “I am delighted I made the decision to join shepherds. My current priorities are to work with the team to ensure we delivered a gold standard of care to all our patients at all times”.

In her spare time, she loves to travel, read and enjoys spending time with family and friends.

Julia Collins

Marina Jones

Marina Jones

Practice Co-ordinator

Marina has worked at Shepherds since 1993, starting as a part-time receptionist and now as the Practice Coordinator.

Outside of work she loves spending time with her grandchildren, watching rugby and going on holidays.

Marina Jones

TJ Davies

TJ Davies

Facilities Manager

TJ joined the team in January 2018 and assumed the newly formed post of Facilities Manager, where is he now responsible for the general maintenance of the buildings along with managing the servicing of the equipment used in the practice.

TJ Davies

Emma Durham

Emma Durham

Administrator

Emma joined the team in 2019 as a receptionist and soon became administrator. She enjoys the role and the different challenges it presents.

Emma Durham

Rebecca Greenman

Rebecca Greenman

Administrator

Rebecca joined shepherds in May 2021 as a receptionist and shortly after became one of our administrators and has enjoyed every minute . She loves seeing the furry animals and has two dogs of her own Archie and Reggie. In her spare time she loves going on long walks across the beach with Archie and Reggie.

Rebecca Greenman

"Everything was excellent from start to finish. The place looked clean and nice and all the staff were kind to both me and my pet, Brenin who was in pain. The love of animals by the staff was obvious. I really appreciate everything....."
"The whole team have been marvellous and constantly kept me updates about my dog who stayed in the vets for 48 hrs. They have been excellent in every way x"
"Great and caring staff, excellent premises"
"Nice place friendly staff and even my grumpy cat likes it."
"Always friendly staff and explain everything to you and my dog always feels relaxed there"
"All the team at Shepherds did a fantastic job looking after our dog, who was an inpatient for 9 days. They were all so caring and he even looks forward to going back to see them for his ongoing care"
"From reception through to treatment the service was faultless. Excellent facilities from parking, waiting area and treatment rooms"
"When time were sad they were there when we need them. Amazing team and I would recommend this vets to anyone and everyone"
"It was our first visit as recently moved to the area and I'm happy to say we have found the vets to look after our animal family member"
"So so helpful and always make you feel welcome and caring about your pet. Highly recommend them if you ever have problems with your dog cat rabbit etc etc"
"I have to say a big thank you to all that looked after my Molly all staff are friendly and everything is explained to you and you can genuinely see that they love animals. Highly recommend Shepherds Veterinary"
Graduate Development Practice
RCVS
Cat Friendly Clinic
Opening Hours

Please click on the links below to see the opening hours for or to telephone each branch ...

Bridgend Port Talbot Pontyclun Porthcawl
In An Emergency

We provide 24 hours 7 days a week emergency service. If you have an emergency please call us on 01656 653918 to speak to our emergency out of hours team.

01656 653918

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